Privacy policy
Last updated July 2026
1. Introduction
Asteriq ("we", "us") respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website or use our services.
2. Information we collect
We may collect:
- Contact information: Name, phone number, email, business name
- Project information: Content and assets you provide for website projects
- Website usage data: IP address, browser type, pages visited (via analytics)
- Communication records: WhatsApp and email messages related to your project
3. How we use your information
We use your information to:
- Provide website design and development services
- Send quotes, invoices, and project updates
- Respond to enquiries
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information.
4. Sharing of information
We may share information with:
- Hosting providers (to deploy your website)
- Domain registrars (to register or manage domains)
- Payment processors / banks (payment processing only)
- Legal authorities when required by law
5. Data retention
We retain client project files for up to 3 years after project completion unless you request deletion. Invoice records are kept as required for tax purposes.
6. Security
We take reasonable steps to protect your data. No method of transmission over the internet is 100% secure.
7. Your rights
Under POPIA (Protection of Personal Information Act), you may:
- Request access to your personal information
- Request correction or deletion
- Object to processing
- Lodge a complaint with the Information Regulator
Contact us to exercise these rights.
8. Cookies
Our website may use cookies for analytics and functionality. You can disable cookies in your browser settings.
9. Contact
Asteriq
Website: www.asteriq.co.za
WhatsApp: 072 358 8811
Email: hello@asteriq.co.za
10. Changes
We may update this policy. Changes will be posted on this page with an updated date.